Shipping

  • We ship worldwide.

  • Based In the United States.

  • Please allow up to 24-48 business hours for your order to be processed BEFORE shipping out (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. 

  • Please be advised when ordering multiple bags there is a $1 up charge added per item for shipping purposes due to the increased weight of the shipment.


Shipping rates

  • Standard Shipping (US) : $9.95 arrives within 2-3 business days.

  • International Shipping (Worldwide) : $25 flat-rate arrives within 6-10 business days

  • Please allow up to 24-48 business hours for your order to be processed BEFORE shipping out (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. 

  • Please be advised when ordering multiple bags for all orders there is a $1 up charge added per item for shipping purposes due to the increased weight of the shipment.


Return Policy

  • We accept returns on item(s) in new conditions with all original tags attached within 14 days of your purchase date. You are responsible for the cost of returning items to us in original condition. Item(s) used, washed, damaged or late will be sent back to the address listed on your order. Please email us at clutchkollection@gmail.com regarding any concerns about returns.

  • For international returns, please email our customer service team at clutchkollection@gmail.com with your order number within 7 days of delivery date. Returned items must be unworn, unused, unwashed with all original tags attached. You are responsible for the cost of returning items to us in original condition. Any returns received in the warehouse more than 30 days from delivery date are ineligible for return and will be shipped back to the customer without notice.

  • Merchandise that is discounted on sale 30% off or greater, or marked “final sale" is not eligible for refund or exchange. 

  • We aim to provide our customers with products of the highest standard and quality. If you have received an item with a defect please immediately contact us at clutchkollection@gmail.com email us a brief description and a photo or two showing the defect/fault. Items are classified as faulty if they are received damaged, or where a manufacturing fault occurs within one month of purchase. Please note that items that are damaged as a result of misuse are not considered to be faulty.

  • We will issue your refund within 3-6 business days once we receive your return package. Your financial institute will post your refund within 5-10 business days.